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Driver App · QR boarding

Use this flow to quickly confirm boardings during route operation.

  • The route must be started.
  • The passenger QR must be visible.
  1. Open the scan action from the QR boarding button during route operation.
  2. Point the camera to the passenger QR.
  3. In scanner view, confirm the title Escanear Pasajero and instruction Apunta la cámara al código QR del pasajero.
  4. Wait for visual confirmation (example: {name} abordó correctamente).
  5. Continue with the next passenger.
  • For invalid codes, the app shows: QR inválido. No es un código de abordaje.
  • Ask the passenger to increase screen brightness.
  • Retry while holding the device steady.
  • You can tap Escanear otro to continue scanning.
  • For subscription-related errors, Abordar de todas formas may appear as a fallback.
  • If it still fails, switch to manual boarding.