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Admin Web · Subscription approvals

Use this flow when a route requires prior approval before granting passenger access.

  • Confirm you are working in the correct company.
  • Verify the route tied to the request.
  1. Open the Solicitudes Pendientes screen.
  2. Review key data: passenger, route, requested address, and request date.
  3. If it qualifies, click Aprobar to open the Aprobar solicitud dialog.
  4. If it does not qualify, click Rechazar and optionally capture a reason.
  5. Confirm the request no longer appears in the pending list.

Visible screen elements:

  • Total pendientes summary card.
  • Empty state: No hay solicitudes pendientes.
  • Row actions: Aprobar and Rechazar.
  • Process requests at the beginning and end of each day.
  • Keep internal notes when rejecting a request.
  • Avoid bulk decisions without route-level review.